Video Dynamics Australia provides support services access to our team of highly skilled engineers for diagnosis of operational problems relating to the equipment. Our engineers can assist you with installation, operation and maintenance of the equipment by phone, email or Video. Our fully accredited technical engineers are available from 9 am to 5 pm: (AEST) Monday to Friday excluding National Public Holidays Australia wide. Our Direct Support contact number is 1800 80 80 84. Clients of Video Dynamics Australia should have their company name and equipment serial number ready when calling to ensure they receive priority assistance. support@videodynamics.com.au