Remote Employees in the Mining Sector Spurs Demand for Video Conferencing Solutions

Posted on: August 30, 2017 5:06 pm

“Cloud video conferencing services will become Main Stream as companies look to avoid large capital investments in favour of subscription-based services”.

The Australian Mining Industry has entered a phase of cost containment and rigorous capital management in Australia and communication technologies have a fundamental role to play in delivering on these strategic initiatives.

According to the management consultancy company McKinsey & Company, mining operations are 28% less productive than a decade ago. As a result, in a bid to manage these challenges, the vision of a connected mine is now becoming a reality as some of the world’s largest mining companies look towards emerging technologies such as cloud based video conferencing solutions to revolutionise the performance of their mining operations.

The increasingly distributed sites and remote workforce in the mining sector requires companies to equip employees with highly featured and easy-to-use platforms, immensely widening the scope for solutions to bridge the gap between remote sites, improving management and decreasing the time it takes to make critical business decisions.

What was once in limited demand now holds serious weight in the minds of decision-makers across mining businesses. As the next generation continue to make up a larger share of the workforce, video will become more pervasive and price points will continue to drop with newer technologies, further fuelling adoption.

Though the ongoing development and refinement of High Definition Video technologies, organisations are now able to implement video conferencing solutions over a wider range of network infrastructures with less bandwidth requirements. Whether the network is a fibre based private network, home broadband, 3G/4G or low latency satellite link, current HD video standards offer greater flexibility, functionality and robustness over lower quality, lower bandwidth links.

While internet access is more prevalent in most areas it’s important to also consider how remote meeting attendees with no available internet can still access the meeting space. Look for a cloud solution that also includes standard phone dial in access as a fall back. Knowing you can still meet with people regardless of access method or device platform is a real-time saver and further extends the accessibility and reach of your collaboration platform.

Room base video conferencing will continue to be the linchpin of online collaboration. Cloud based infrastructure has created a cost-effective plug and play conferencing solution, this has ironed out the AV quality issues that have plagued this space for the past 10 years. The introduction of sophisticated web cams and huddle room solutions are the contributing factors of the cost effective and easy to install “Room Based” solutions that when combined with multi-way videoconferencing, presentation, and wireless content-sharing capabilities—all at 720p or 1080p video resolution it becomes very compelling. Although their outward appearance and functionality acts as simply as a flat-screen TV, these systems pack high-resolution cameras and computing platforms plus communication and collaboration software within one piece of hardware.

Cloud Based solutions is what connects a company not only at its core. It allows for universal accessibility across a myriad of devises that employee and customers use to interact with. Dispersed and mobile workforces are increasingly participating in the collaboration process by using Smartphone’s tables or laptops on the go. Cloud based video conferencing will continue to erode the barriers that have prevented enterprise and SMB from using this type of communication

Communicating between employees and customers who can be literally any were in the world is now common place. This dynamic is also now being felt in SMB (small to medium businesses) as the challenge to remain competitive, resources accordantly and more importantly drive growth becomes imperative in remaining relevant in the market in which it trades. Communicating via a desk top client is evolving at a rapid rate particularly with cloud based technologies which empowers businesses to be more productive. These types of technologies allow real time collaboration for organisations that have dispersed and mobile teams. As demand has dictated accessing it from anywhere on any devise, all venders of cloud base solutions will have the added responsibility of ensuring businesses have the option to connect their cloud software into all of the other third party services in which they have already invested in or their clients are using The easier it is for employees to share documents and switch between services while collaborating will be the winning formula to ensure businesses can optimise productivity. In 2017, venders will need to include in more integration and sharing capabilities with everything from calendar applications and enterprise device management solutions to voice over IP (VoIP) services.

2017 will continue to bring a wave of innovation in cloud based technologies as the major venders continue to improve and build on the next-generation conferencing solutions that will allow for cross-platform integration.

I believe that the above-mentioned innovations will be the major trends to watch for throughout 2017/18

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