Of course, in our review of jokaroom casino, we paid special attention to security and regulation. It’s safe to say here that no player at jokaroom casino has to worry about these topics. The current EU license comes from Malta. This authority is responsible for a safe gambling process, which also matters to customers from Australia. The Malta Gambling Authority is one of the most well-known authorities of its kind.
In addition, high quality encryption systems are used to protect data transmission, and the GamCar seal provides additional credibility. iTechLabs certification shows that the random number generator in the games is fully operational and nothing happens here.
JokaRoom Casino: The success of the site is hard to dispute
Unfortunately, support is one of the weak spots at JokaRoom Casino. While it is especially important for the provider to make sure its customers receive comprehensive support, no online chat or phone hotline is offered. Should problems arise, they can only be resolved by email. While support is available to customers 24 hours a day, seven days a week, you certainly can’t expect an immediate answer to a question. To avoid extra waiting time, the casino also recommends contacting us in English. This should definitely be improved.
The site is quite successful. Here, the provider focuses on the essentials, and all menu items are easy to find and clearly arranged. The page loads very quickly and the German translation is relatively good. Unfortunately, it is not possible to play games without pre-registration. A hands-on mode or the opportunity to test the casino first is not offered. This is also not relevant today.
JokaRoom Casino: a good live casino and an acceptable bonus
This casino also does not use a special app for JokaRoom Casino, but works like many other mobile casinos. Not all games can be found here, but there is still a good selection from all categories. The surface has been specially adapted for small displays and you can play on it smoothly. The operation of the site on a smartphone is also done to a high standard and does not cause any problems.
Even the live casino works flawlessly, but certainly not as much fun as on the big screen. Since the app runs through a mobile browser, the interface is also independent of the operating system. It doesn’t matter if the user is using the site from an Android cell phone, iPhone, Windows phone or Blackberry. The smaller screen setting is automatic, and the navigation does not change. So the player doesn’t have to adjust.
At first glance, JokaRoom Casino makes a pretty good impression and with over 250 games offers a decent selection. Navigating the site is very easy, and even newbies can find their way here. The payment options, including PayPal, are particularly noteworthy. And what Merkur Games has is certainly interesting for German players.
The welcome bonus is a bit unusual when you consider that other casinos lure in sometimes several hundred euros here. JokaRoom Casino, on the other hand, has one mega-game for every euro deposited. Very good security measures are in place here, and fraud is ruled out.
On the other hand, there is no live chat or hotline. Problems can only be solved by email, which can be quite cumbersome. The fact that games are not offered in practice mode is already out of step with the times.
In conclusion, however, it can be said that this is a well-equipped casino that is worth a visit.
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